Not all context menu options available for users

gaz624
Mega Contributor

Hi,

A user isn't able to right click on a table header and choose export - as its not available.

Is there a role or how is this configured to give some users more context menu options?

Thanks

1 ACCEPTED SOLUTION

gaz624
Mega Contributor

I found out more from the user and apparently it was only on a parent change record. A list of the child records cannot be exported as the same context menu doesn't appear above the list of child changes tab.



I've provided a workaround for this i..e filtering open changes   by parent id. In this result the list export function is available.


View solution in original post

3 REPLIES 3

Kalaiarasan Pus
Giga Sage

Check your browser console and see if you are getting any Javascript error.


rajmasurkar
Giga Guru

Hi Garry,



Go to System UI > UI Context menus.


Search for Export, open it. Check the condition field in it.




Raj


gaz624
Mega Contributor

I found out more from the user and apparently it was only on a parent change record. A list of the child records cannot be exported as the same context menu doesn't appear above the list of child changes tab.



I've provided a workaround for this i..e filtering open changes   by parent id. In this result the list export function is available.