Notes from flagging does not add comments to the knowledge article
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03-03-2024 10:22 PM - edited 03-12-2024 10:22 PM
I want normal comment to show on knowledge article but I don't want to show flagged comment over a knowledge article
please give some solutions for it.
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03-04-2024 02:00 AM
Hi @RushiM
Not possible or case , bcz a comment visible on KA on porftal also give support to all other users who are going to use that KA in future.
To be simplified, you want to hide the review of a product, but just think, if there is no review on product will you buy that , the same case goes here as well.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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