Notification after closing task

eshu · ‎08-18-2015

Hello all,

I have a question. Is it possible to send a notification to the user when the task is closed? If so how? And closing the task should also close the req item.

Thank you all.

Eshwar.

manikorada · ‎08-18-2015

Eshwar,

You can create a Email Notification with condition Active Changes to False and configure that email notification to send the test you need.

so, Email Notification would be:

Name : Email when Task is closed

Condition : Active changesto False

Body:

Your email

View solution in original post

eshu · ‎08-18-2015

Thank you so much. It is really helpful.

Eshwar.

Travers M · ‎08-18-2015

This configuration should be a good start. Now this is going to fire for any task so if you want it to be only on certain ones you're going to need a filter in place for that. You'll also need a who to send to and what it contains