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Notification Font Spacing

G24
Kilo Sage

Smart People, why are my lowercase "g" characters getting chopped off when they appear in an HTML table?

 

Issue.png

We send notifications from ServiceNow.  Most of our users read them in Microsoft Outlook.

I am using Inline Styles NOT Email Templates or Email Layouts.  I'm using the regular old Notification "Message HTML" field to create these.  My font is Arial 14pt.  Table properties are as follows:

TableProperties.png

I tried playing around with the "Cell spacing" and the "Cell padding" and the "Border width", but none of those seemed to fix the issue.  Please help.  Thanks!

1 REPLY 1

Tony Chatfield1
Kilo Patron

Hi, I suspect the OOB HTML table formatting is a bit basic, but you should be able to update the source code directly to improve this via the <> (Source code) button - This can move around on the HTML formatting banner\header but it's there somewhere.


HTML Table Padding & Spacing (w3schools.com)