Notification is not being triggered from scheduled job

Sachin G K1 · ‎02-19-2024

Hi All,

I want sent notification to "assigned to" in catalog task, if scheduled date is today and state of catalog task is closed skipped.

To achieve this i have created the i have created scheduled job,event and notification as below, but its not working please help!

Event Registry:

Schedule job:

Notification:

Thanks in Advance

Aman Kumar S · ‎02-19-2024

Hi @Sachin G K1

IN order to generate an event you will need the name of the event which you have done in your script, and since your notification is on the catalog task table, you also need to pass on the object of the record for which you are passing on the assigned to and other details.

You can try below syntax:

var scTask = new GlideRecord("sc_task");

scTask= scTask.addEncodedQuery("opened_atONToday@javascript&colon;gs.beginningOfToday()@javascript&colon;gs.endOfToday()");

scTask.query();

while(scTask.next()){

gs.eventQueue("test.eventregistry", scTask);

}

Best Regards
Aman Kumar

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Sachin G K1 · ‎02-19-2024

Understood, but can you help me in figuring out where i have went wrong in my approach.

Dr Atul G- LNG · ‎02-19-2024

Try to remove date is empty and just keep

State is closed skip AND
Schedule date is Today

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Sachin G K1 · ‎02-19-2024

Its not working

Danish Bhairag2 · ‎02-19-2024

Hi @Sachin G K1 ,

Please check this article if it helps u

https://www.servicenow.com/community/developer-articles/fire-an-email-notification-from-a-schedule-j...

Thanks,

Danish

Sachin G K1 · ‎02-19-2024

I have followed almost same approach, but it is not working can you go through my question and help