Notification is not sent to my email.

[BoHyun Jung]

The log where the e-mail was sent is confirmed.

However, it was not sent to my Outlook email. How can I send it?

[Danish Bhairag2]

Hi @BoHyun Jung ,

Is this a production or a non production environment?

If it's non prod ,generally the email properties are deactivated so that it does not populate with unnecessary emails in client mailbox.

If it's prod can u check the email logs open that record scroll to the bottom n share a snip plz as to wht it says.

Thanks,

Danish

[BoHyun Jung]

Hi @Danish Bhairag2 

We have three instance:

prod - It's an instance that the customer uses.

uat - It's an instance to test what I developed.

dev - It's an instance for development.

Prod and dev have been sending emails continuously, but uat hasn't been going out at some point.

[Danish Bhairag2]

Hi @BoHyun Jung ,

Can you check if there is an email address added where emails should route to 

Mark my answer helpful & accepted if it helps you resolve your query.

Thanks,

Danish

[BoHyun Jung]

Hi @Danish Bhairag2 

Prod is sending emails to users even if that part is empty. So I don't think that's the problem.