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‎06-21-2022 06:21 AM
Hi All,
On insertion of a new case on "sn_customerservice_case" table, a notification will be triggered, but this is not working from past 4 days. We even tried creating a new notification but it is also not triggering. This issue is only on case table. Any suggestions would be helpful.
Note: No conditions, update false; sending it to a group.
Thank you!
Solved! Go to Solution.
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‎06-27-2022 02:31 AM
This issue was resolved, it was due to "setWorkflow" in a business rule.
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‎06-27-2022 02:31 AM
This issue was resolved, it was due to "setWorkflow" in a business rule.
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‎02-14-2023 11:13 PM
Hello @Madhuri8 ,
Can you please elaborate on the solution? I am facing the same issue in Case assigned notification
