I have a GlideDateTime and want to print it with the given format. I noticed that there is the getByFormat function for GlideDate and GlideTime, but not for GlideDateTime... Did I just not find it, wast here a specific reason for not implementing it ...
what are outages in servicenow how we can use these??
Hi, We are migrating from from CMS to Service portal. We are facing an issue related to " add to cart". The user needs the capability to refill data in form after adding entered details to cart. I believe this can achieved by by clearing/ resettin...
Hi All,We have around 1500 catalog items under service catalog. I need to update the picture corresponding to each catalog item now.Is there any way to update the picture for these items at one go rather than manually opening each catalog item record...
Hi Experts, In Catalog item there are 2 List collectors , first for - "In use" Asset and Other for -"Not in Use" ;both are pulling record from same class. Here requirement is if record is selected in first List Collector then that record should not b...
Hi,I have created a scripted REST api which sends status code 500 in case of error. But when some response is sent with status code 500 , Response body does not show the correct format , instead it shows on html saying "Instance Unavailable" var proc...
I'm a Fortify Professional Services consultant, and a customer has asked me to develop an integration that allows for submiting Fortify vulnerability information (for both static source code scans and dynamic web application scans) to the Service Now...
Hello, I would like to know how I can send messages to multiple users using "create event" activity, for example. If the sla reaches 50%, a notification is sent to the assigned user, when it reaches 80% a notification is sent to the assigned user and...
I'm currently creating REST Messages using in ServiceNow to make API calls an outside server using their API resource. I'm having issues retrieving and storing a non standard header generated by the server's API. Using the RESTLet client chrome exten...
Hi team, I am trying to write script in ui policy with certain conditions, in the part i tried to write remove decoration logic but still it is showing 2 times instead of clearing other one please suggest function onCondition() { g_form.removeDecorat...
Hi Team, Can anyone please help , How to do Map to field on MRVS ,there is no direct option, is there anyway to achieve. Regards, Saridha.L.
Hi, I have resolution notes(closed_notes) and additional comments (comments) which is a journal field on incident form, and both are mandatory during resolving a incident. Now, I want resolution notes to be copied to additional comments, when resolv...
Hi,I would like to retrieve list of incidents with this conditions:(assignment_group=IT Securities AND state IN 'New, In progress') OR number IN 001,002when I'm using sysparm_query param everything works ok:.../api/now/table/incident?sysparm_query=as...
Could someone please provide suggestions on how to add additional approvers on Service Request, RITM level? Thank you
Hi Guys, Just for security concerns i wanted to know which mechanism or algorithm names are using for Password(1 way encrypted and 2 way encrypted). Could anyone please tell us the algorithm names used for Password(1 way encrypted and 2 way encrypted...
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