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Resolved! Parsing a REST get message

HiI am building a proof of concept of integrating into ServiceNow using REST.   To show this I am using a snowA to snowB instance integration.As the client may have a different Incident number than our service desk, I am looking at using a mapping ta...

Resolved! Update set failed to commit at 100%

Hi All, I was just moving an update set to prod and it seemed to take a while and then threw me the error 'Update set failed at 100%' and is now stuck in the committing stage. The change has not been deployed and the progress worker shows it as runni...

Dubz by Mega Sage
  • 3167 Views
  • 2 replies
  • 2 helpfuls

Resolved! Flow Designer Sub-Flow not able to Publish

I wrote a simple Sub-Flow utility to convert a record count to a Yes / No Choice field.  I modeled it after other sub-flows that I have successfully created.  This one, however, will not let me publish it and it give no error messages to indicate why...

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Resolved! g_form.getReference() is not working in Service Portal

In an onChaneg script when Business Application is populated i used a g_form.getRefrence() to return the value of the Bit Correlation ID field (“u_bit_correlation_id”) from the record and then pass it into a script include to query the table “sn_apm_...

GlideRecord LEFT JOIN two tables

Hi guys,How Can I write a LEFT JOIN in ServiceNow?Exist GlideRecord's method called addJoinQuery for INNER JOIN, but not LEFT JOIN.Can you help me?Thanks,Gaetano

Resolved! Newlines in Journal Fields via Script?

I'm working on a Transform Map, and I've got a good handful of fields that don't quite have an appropriate target field, so I'd like to stitch them together and write them all to a journal field (Work Notes, specifically).   Ideally, I'd do this with...

rushputin by Mega Expert
  • 6057 Views
  • 4 replies
  • 0 helpfuls

Resolved! Field not showing in the available fields

Hi All, I have created a custom field in test plan form and that field is not showing up in the available fields in reports. Although field is active and used in form. Kindly help in resolving this.   Thanks, Lean S  

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Lean S by Mega Expert
  • 2890 Views
  • 12 replies
  • 0 helpfuls

Resolved! Can you create a 'global' variable within the Transform Map?

Hi,We're on Helsinki...I just finished watching a video from ChuckT. from 2014 regarding the use of a 'global' variable within a Script Include. In my case I would like something very similar to assist in a Transform Map.To borrow from the video -- i...

tobrien by Kilo Guru
  • 4866 Views
  • 8 replies
  • 5 helpfuls

Resolved! How does "Enforce mandatory fields" work on transform maps?

Hello everyone,I was expecting that by selecting this option the records that have empty values for the mandatory fields were going to be ignored but I'm still getting records with empty values on the mandatory fields.Does anyone knows how this optio...

Resolved! Dynamically create URL link to a list of records using sys id

I have an array of sys ids and I want to dynamically create a URL to view a list of these records by appending the sys ids using OR statements. Here is what I have so far:  // sysIds will contain array of sys ids var server_URI = gs.getProperty('gli...

Bianca1 by Giga Contributor
  • 4820 Views
  • 6 replies
  • 3 helpfuls

Resolved! Copy variables from RITM to Change Request

I've created a UI Script to be able to create a Change Request from a RITM. This works fine - but is there a way to copy all variables from a RITM and create them on a Change Request? Depending on Catalog Item, the variables may change/have different...

How do I change the Title for a data table instance widget

How do I change the data table label in the data table instance widgetAnything I try is not working.The Configuration Title is not working when I set the title on the widget instanceI tried cloning the widget and using an option schema for title but ...

tricial by Giga Contributor
  • 3778 Views
  • 8 replies
  • 2 helpfuls

Resolved! Is is possible to apply filter with m2m table?

Is is possible to apply filter to a reference field that has a m2m table? For example: Locations (cmn_location) has m2m relationship with groups. When adding location to incident form, is possible to filter out only locations that have a specific gro...

valter479 by Tera Contributor
  • 2428 Views
  • 11 replies
  • 0 helpfuls