Hi I have a scoped app and created a role "dra" and an ACL delete then add dra role to a user but upon impersonating a certain user I'm not able to see the delete button when i open a record but when in list layout i was able to delete records using...
I have configure a chart on a UI form. The chart is based on a report and I have shared the report with "Everyone". However, there are some users who aren't able to see them and there are some users who can see the chart. I tried emulating the users ...
Is there a way to either remove the limit of max activities run on a Workflow, or a way to hard reset the Workflow's current activity count?I reached a count of 100 activities in 20 minutes and need to be able to run my Workflow for forever essential...
As per official docs, when you try to create application file under Now Experience, you should see UX Application and UX App Configuration as submenu, however, when I tried in my instance I am seeing "UX Page Registry" and "UX App Configuration" menu...
Hello guys, just came across scriptlet_function table. Anyone seen that already? What it does and how to use it? If GlideScriptEvaluator() is the way to use it - why is this needed ? Any insights are much appreciated! Cheers, Joro
I have a date in string form from an outside source: 2022-01-06T08:31:35 I need to parse this date to only capture 2022-01-06. Everything else can be thrown out. How can I script this?
Should you be able to use email.watermark in an inbound action? If so, what would cause it to display 'undefined' when trying to use it?I do see a Ref:MSG## at the bottom of the email but email.watermark is not picking it up.Update: I've used inbound...
Hi, I have a requirement to create few fields in Hardware Model table. Most of the records got created except one field i.e. certified field, as because the the field mentioned in the catalog form is Yes/No field and in the table it is a Check box. F...
Hi, I have a requirement to implement a popup in that pop it includes a image , this has to be load when service portal home page loads, So can anyone please guide me as I searched I got to know this can be achieved through UI page and also there's s...
Our team is using HRSD, but not Lifecycle and wondering if we can trigger an HR Task without creating a HR Case. Is this possible or do all HR Tasks need to be associated with a case?
Hi, I want to generate a XML for few fields and is having issues when the value of a field is empty? I'm generating the below XML For Example: <Number>SNN1234</Number> But when the Number is empty, Its generated as <Number></Number>. I want it as <N...
Quite a simple one I hope working on a subflow within flow designer that needs to check if an attachment is present on the RITM. Not sure if this can be done or not. basically the steps are mapped out below. 1) IF error code 12345 is returned (if st...
Hi All, Can anyone please help us on the below issue. We developed one catalog item with 350 variables [Reference, Single text, Checkbox, select box, list collector, break, containers]. After submit the request, REQ and RITM will create and after RIT...
I need to get the timezone of a specific user. I have tried a simple GlideRecord query but it is not working. How can I do this? var gr = new GlideRecord('sys_user'); gr.get('b42237741b5c41d02eeb2f82604bcb14'); gs.info(gr.first_name + ' ' + gr.last_n...
Where would I change the sysparm_id value that is set when I click the Help Sidebar -> User Guide. Some where it is set to 'basics' by default.
