notification log

harishdasari
Tera Guru

Hi,

Email notification has been triggered, but no. email log attached, how can we find from where the notification has been triggered

find_real_file.png

1 ACCEPTED SOLUTION

harishdasari
Tera Guru

Hi,

Thanks everyone for helping. Finally I have found why there is no logs for the emails.

Users are sending emails from the form itself, so there are no email logs in the notifications already triggered.

If emails are triggered from this method email log will not be attached to the sent email.

find_real_file.png

View solution in original post

3 REPLIES 3

Slava Savitsky
Giga Sage

The field Target at the top of the Email form indicates which record that email corresponds to.

rajneeshbaranwa
Giga Guru

You should be able to see more details in Email record. It should contain event name and Notification name etc.

 

Something like below : 

 

find_real_file.png

harishdasari
Tera Guru

Hi,

Thanks everyone for helping. Finally I have found why there is no logs for the emails.

Users are sending emails from the form itself, so there are no email logs in the notifications already triggered.

If emails are triggered from this method email log will not be attached to the sent email.

find_real_file.png