Notification Preference page is not showing on clicking Notification Preference link in email

Sangeeta_Nayak
Tera Contributor

While clicking Notification Preference link in Unsubscribe | Notification Preferences which is present in received email footer redirecting to blank home page in ServiceNow without showing the Notification Preferences list.

 

The below properties are set as 

 glide.notification.preference.ui.enabled = True

 glide.notification.use_legacy_subscription_model = False

 

But also the required page is not showing while clicking the  Notification Preference link in Unsubscribe | Notification Preferences.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sangeeta_Nayak 

 

https://www.servicenow.com/community/developer-forum/why-unsubscribe-and-preference-link-is-not-show...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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