Notification table accesss for hr admin
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi, I am new to ACL's.
I have this requirement by which People with HR Admin role can read all HR email notification templates and can edit following fields:
- Who will receive
- Subject
- Message body
When i am using sysevent_email_action in acls i cant find the fields. Can you tell me what to do?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi @TheGOAT
The fields you are looking for are often in the parent Notification [sysevent_email_action] table and not the standard HR templates (sn_hr_core_template).
Also HR admins typically need the sn_hr_core.admin or email_client_admin role.
Refer: What is the role that is needed to just see Notifications
How can an agent manage HR templates?
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
but why?
Only admins are supposed to create/edit the notifications
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader