Notifications from Connect not visible after switching to Next Experience

natalia_szarek
Tera Contributor

‎08-25-2023 07:22 AM

Notifications from Connect sidebar in UI16 are not visible in Notifications after switching to Next Experience. Does anyone know how to "transfer" notifications after switching to Next Experience? 

 

Screenshots from the same instance:

 

natalia_szarek_0-1692973281872.png

natalia_szarek_1-1692973321920.png

 

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Arpan Baishya
Kilo Sage

‎08-26-2023 11:54 AM

Hi @natalia_szarek,

 

Here are a couple of links to help you out. 

 

Moving from Connect Chat to Sidebar - Support and Troubleshooting (servicenow.com)

Getting Started with Sidebar 

Let me know if you found these useful or if you have any questions.

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