notify the Requestor’s Manager, and cc the Requested For

Ni_a Sy · ‎10-11-2022

I created a workflow but my requirement is notify the Requestor’s Manager, and cc the Requested For.

My questions are:

1. How will a cc in notification at workflow?

2. How can I have email template in notification at workflow? I remember if I used sysevent_email_action , I can choose template and i always pick Employee notification template. How can I do that at workflow?

Thank you

Saurav11 · ‎10-12-2022

Hello,

Use the following mail script in workflow notification activity message to achieve that:

<html>
<body>
<mail_script>
email.addAddress("cc",current.variables.requested_for.manager.email.toString());
</mail_script>

However I would suggest is to create a notification where you can directly use email template and fire the notification using event in a run script from workflow

Please mark my answer as correct based on Impact.

Ni_a Sy · ‎10-17-2022

where will i insert that here?Thank you

Gontla Mythily · ‎10-17-2022

Hi,

You can try flow designer to send notifications