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now assist hrsd

garimakharb
Tera Guru

Read operation on table 'sn_hr_core case relations' from scope 'Now Assist for HR Service Delivery (HRSD) was denied. The application 'Human Resources: Core' must declare a Restricted Caller Access privilege. Please contact the application admin to update their access requests.

Recieving this error on this table 'sn_hr_core_case_relations' after enabling now assist skills for HRSD. 
any idea? it's urgent..

2 REPLIES 2

GlideFather
Tera Patron

Hi @garimakharb,

 

according to the message, check the role of the user who access the HR module as well as this Caller Access

 

GlideFather_0-1771241401378.png

GlideFather_1-1771241457570.png

 

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100 % GlideFather experience and 0 % generative AI

garimakharb
Tera Guru

garimakharb_0-1771241779619.png

but this caller restriction is also on sn_hr_Core_Case table. but there I am not getting any error