Now assist on ESC portal not showing Microphone icon for voice input

ShriramJoshi
Giga Contributor

Now assist on ESC portal not showing Microphone icon for voice input.

I have enabled voice inputs in preference for Now assist as well as enabled voice input in Now assist setting also.

 

While creating new incident default form, If I invoke, now assist, then it properly shows Microphone icon and works properly with voice input.

But same Now assist is configured on ESC portal and its not at all showing Microphone icon for voice input

 

Now assist plug in in installed for ITSM functionality.

 

What's going wrong here. Please assist.

 

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