now assist VA
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09-26-2025 02:03 AM
Hi
if we search for anything in va which is having now assist enabled so it fetches information from kb and catalogs according to user prompt so after showing the fetched result can we configure to display message like did the fetched results are helpful?
can we do this if yes how we can
thank you
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a month ago
Yes mate, you need to include this text or logic in the topics. But why don’t you use the thumbs up or down?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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a month ago
yes sir but Just I'm doing a poc . but topic is not available in designer to add logic
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a month ago
"My friend, you need to dig into the logic of how and where this text or content has been defined. It might be coming from some core code or specific topics. Once you identify that, you’ll need to enhance the logic or the relevant topics accordingly."
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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