Now Mobile Agent field visible and mandatory in mobile

Quratulain Adna · ‎06-14-2024

Make change request field visible and mandatory in now agent mobile app for incident if resolution code is Resolved by change

Dr Atul G- LNG · ‎06-14-2024

You can do it via client script but why only for Mobile App? It is a basis change and applicable for Native view as well. If you want at both use UI policy.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Quratulain Adna · ‎06-14-2024

created a client script with ui type as mobile ...but still not working in agent app screen

Dr Atul G- LNG · ‎06-14-2024

share the code snippet please.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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