Now Mobile - My Requests list filtering help
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‎05-04-2023 09:17 AM
Hello, we are fairly new to developing in Now Mobile. We needed to add Enhancements to the My Requests list in Now Mobile. I managed to add them but they appear on top of the list (the only condition I added for sorting was Updated on from z to a). Can you help me figuring out why the Enhancements are show together above RITM and Incident? RITM and Incident appear organically on the list by updated date (although now they appear below all the enhancements due to this issue).
I created the Enhancement list item by going to sys_sg_screen.list and then in My Requests stream segment I created the Enhancement Item Stream and worked from there.
Thank you,
Diogo Almeida.
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‎05-15-2023 01:36 AM
Any insights on how to solve this issue, I still have not found a way to organically include the Enhancements on the My Requests list of Now Mobile.
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‎06-30-2023 02:53 PM - edited ‎06-30-2023 02:54 PM
I am not sure what you mean by "organically" include. if your sort is by created on, I'd imagine your enhancements are just all new. If you are sorting by created on, newest, than that's why they are at the top.
