Null value while parsing xml

[dvelloriy]

Hi Community,

I have developed an outbound integration in ServiceNow. For failed transactions, i have created a retry policy and a business rule to create an incident. However while parsing xml, it is giving null value.

I want to parse the below parameter:

\

In my BR, i am using:

var payld = current.input_queue.payload;
var snowgrp = gs.getXMLText(payld,"//http_status_code");
gs.log("Value of snowgrp is"+snowgrp);

Logs:

Any help on this would be appreciated.

[dvelloriy]

I am not able to follow you. I changed my code to below and now nothing is happening. Even the incident is also not created. Please advise.

var xmlDoc = new XMLDocument(current.input_queue.payload,true);
gs.print(xmlDoc.getAttribute("//parameter[@name=\"http_status_code\"]","value"));

[simonbergstedt]

Strange it worked when I tried it in a fixscript. Perhaps if you try to use payld that you have instead of current.input_queue.payload directly.

Also do you have an example of the whole XML (current.input_queue.payload)?

[dvelloriy]

Thanks Simon, it worked finally. What would be the name of the variable if i want to show the value on inc worknotes?

What would be the value of var below:

inc.work_notes = "The  incident failed to send notification to end user. Error code is "+var;

[simonbergstedt · Accepted solution]

Well you could either use

var xmlDoc = new XMLDocument(current.input_queue.payload,true);
inc.work_notes = "The  incident failed to send notification to end user. Error code is " + xmlDoc.getAttribute("//parameter[@name=\"http_status_code\"]","value");

or

var xmlDoc = new XMLDocument(current.input_queue.payload,true);
var errorCode = xmlDoc.getAttribute("//parameter[@name=\"http_status_code\"]","value");
inc.work_notes = "The  incident failed to send notification to end user. Error code is " + errorCode;

Just depends if you want to create a variable for it or just use the parsing directly

[dvelloriy]

Thank you simon. Just one more small query before i close this thread and mark it answered.

Is it possible to parse incident number(highlighted) from below xml: