Number of Secondary Items in the Form Header in Workspace

Annette Kitzmil
Tera Guru

Hello,

I am hoping someone may have some insight into how to update the number of secondary items that can be displayed in a form header. I was told to create a ux workspace form header which I did, but I have 7 and it is only showing the first three.  I created the ux workspace form header based on this feedback: 

To edit the header of a Configurable Workspace, simply create a new record in the 'sys_aw_form_header' table and configure which primary field/secondary fields you'd like to show. The secondary fields can have conditions attached to them as well if needed.

 

So, would or should I be creating a new "custom" record header component?  Also, how can I actually see the number of secondary items set by the organization in the settings?  I went to Now Experiences > Experience > CSM/FSM Configurable Workspace, but I didn't see where the number of secondary items was actually shown.  From the documentation I found, it appeared that I could show 7, can anyone confirm this as my 2nd screen shot actually contains 8?  

 

This is what is displayed after creating the new UX Form Header:

AnnetteKitzmil_1-1753882260678.png

 

This is the OOTB Header where the original secondary items came from which was previously showing the State and Priority:

AnnetteKitzmil_2-1753882333526.png

 

 

 

This  is what I want displayed: 

AnnetteKitzmil_0-1753882154364.png

 

Thank you for any direction that can be provided, it is greatly appreciated.

Sincerely,

Annette

 

 

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