OAuth Access or Refresh tokens are not available

anvitha ash
Tera Contributor

Hi, 

Integrating Notify connector with Microsoft teams

Reference :https://docs.servicenow.com/bundle/vancouver-integrate-applications/page/administer/integrationhub-s...

 

OAuth profile:

I have created a OAuth Profile for Microsoft teams. The Profile created is as follows.

anvithaash_1-1698241530167.png

 

anvithaash_2-1698241581730.png

 

 

when I try to click on "get token details", I am getting the below highlighted error

anvithaash_0-1698241322450.png

 

 

can someone help me with this issue 

8 REPLIES 8

sushantmalsure
Mega Sage
Mega Sage

check the client ID and Client Secret are correct as specified in error.

most of the times I do this this mistake of exchanging the values between these 2 fields and gets the same error.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

@sushantmalsure 

Thanks for sharing your response

 

I am also getting the highlighted issue as well

anvithaash_2-1698244660220.png

 

 

if i still click on related links "get oauth token", getting the below error

anvithaash_3-1698244660225.png

 

 

have you checked if you have entered correct client ID and client secret in oauth entity?

the error is about that only. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

Sandeep Rajput
Tera Patron
Tera Patron

@anvitha ash From the error itself it is evident that in your API call to Teams your request is not providing the correct client secret. Please check your client secret key and see if it has a valid value, sometime people get confused between client id and client secret values.

 

Hope this helps.