On change Client scripts are not working on incident form

Black Coder
Tera Guru

We have encountered a weird situation that none of the on change clients scripts are working on Incdient form.

But when we tried the same on change script for Problem It is working as expected

 

has anyone got any idea on this?

5 REPLIES 5

Harsh_Deep
Giga Sage
Giga Sage

Hello @Black Coder 

 

Can you share Snip

1.PNG

Hello @Black Coder 

 

Try to uncheck the global checkbox.

-O-
Kilo Patron
Kilo Patron

Have you checked for errors in the browser's console?

It may be that a piece of script (perhaps a UI Action) causes an error that makes all subsequent scripts to not run, therefore linking Client Scripts to events will not happen, therefore Client Scripts will also not run.