On Load client script

[anupsad]

When i trying to show an alert for incident table with state

function onLoad() {

    var currentstate=g_form.getValue("state");

  alert("current state is:  " + currentstate);

Am only getting the numerical value assigned to that dropdown. My requirement is to show the actual stte value.

Can anyone please help me

[Brad Bowman]

You would need to call a Script Include via Glide Ajax, passing in the State value and returning the corresponding Label.  Here's an excellent guide to walk you through it

https://www.servicenow.com/community/developer-articles/glideajax-example-cheat-sheet-updated/ta-p/2... 

[Najmuddin Mohd]

Hi @anupsad ,

Use g_form.getDispalyValue('state') instead of g_form.getValue('state') to get the front end value.
g_form.getDisplayValue returns the front end value
g_form.getValue returns the backend value.


If this information helps you, kindly mark it as Helpful and Accept the solution.

Regards,
Najmuddin.