On portal Form widget Additional comments did not get update using Save button

dhanu3
Kilo Sage

We have Form widget on portal displaying custom table and we have embedded Activity widget 'Ticket Conversation' widget on same page.

When we add comments on activity and click on Post button it updates comments correctly, but when we add comments and click on Save button it did not update the comments on table as widget is different.

dhanu3_0-1750838514447.png

 

#portal

 

4 REPLIES 4

Anil Nemmikanti
Giga Guru

Hi @dhanu3 ,

 

As per the screenshot the logic should be written in "Save" button. Please check the save button is part which widget and its logic as well.

Save button saves the other fields of form but as comments field is coming from another widget it did not update that field.

Save button is from Form widget.

 

 

Is the Form Widget is OOTB widget?

 

we have cloned it.

 

But this is how it works OOB. I want it to work on save button also. I need to customize it.