On the catalog task form I would like some fields/variables to show on the tasks.

[velvet]

On the catalog task, I have created a new section called Parent REQ/RITM information.  On the RITM there is a variable called Contact Phone Number.  How can I add this field to the new section I created?  When I go to configure form layout for the sctask there is no option to choose the contact phone number...  I expanded the Request Item, then Variables but it is not showing..

[gauravgurbani7]

Hi velvet,

If you are using Workflow for this catalog item -->

Step 1)

go to Catalog task activity of workflow - Select variables which you want to show on the form .

Step 2 ) After doing step 1 go to Catalog Task Form right click in top select --> Form Layout -Select Variable editor in form layout. All the variables you have selected in Step 1 will be visible on form. Now you can place it under any section you choose.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks,

gaurav

[velvet]

I am not using Catalog Task I am using Create Task, I cannot get the Catalog Task to work with the Parallel Flow Launcher.

[Jaspal Singh]

All you need is to add Variable Editor instead of variable. Then you need look for the workflow activity of Catalog Task & then add necessary variable from Available to Selected section that appears at the bottom.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[velvet]

I use the Create task and not the Catalog Task in my subworkflow, We use the Parallel launcher