Once device get's deleted from AD update install status as retired in servicenow CMDB_CI_Computer

[rmishra4395]

Hello Everyone,

I have created a flow where i am calling OOTB action called as "Delete Object" which deletes the object from AD. I want that once the object get's deleted from AD then the install status of that particular cmdb_ci_computer should be as retired.

Description:

On cmdb_ci_computer table i have created a UI action named "Remove AD Object" once we click on this button event get's generated and request item for that particular computer get's created and i have created a flow to delete the object from AD so once the object get's get deleted from AD then request item state changes to close complete. also i want to update cmdb_ci_computer install status as retired.

[rmishra4395]

I have added this step to update install status as retired, please let me know if this is correct

[Mark Manders]

You could update it so it doesn't validate on name, but on sys_id, which makes sure you have the correct device (you never if somehow duplicate names get inserted into the system).