Once i click on 'My Approvals' It should show only the approval state is 'requested' records

[mania]

Hi

Once i click on 'My Approvals' under service desk. It should show only the approval state is 'requested' records. How to update that filter condition.

Can you please help on this. It will helpful.

Thanks in Advance!

[Anand Kumar P · Accepted solution]

Hi @mania ,
Left navigation edit the module click on pencil icon and update condition with state is requested and save it.It will replicate changes for all users.

Mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand

[mania]

@Anand Kumar P 

I tried which you provided steps but not showing existing 'Requested' records.

Can you please help me. It will helpful.

Thanks!

Mania

[Anand Kumar P]

Hi @mania ,

Just logout and login it will work.

Thanks,

Anand

[Dr Atul G- LNG]

Hi @mania 

Refresh the page or cache.do r as suggested by @Anand Kumar P  Logout n Login. I tried and it is working fine.