OnChange Client script not displaying Alert

[Nisha30]

Hi Experts,

No Alert is displayed on the ONCHANGE client script for incident when the value is changed on Incident form

[Anurag Tripathi]

Hi,

You might have a error in your script that may be causing it. 

Remove all code and just leave 1 alert and see if you get it.

[Badrinarayan]

Hi @Nisha30 , 

Please Call the Alert before the Script includes  

 I mean to say that 

 In Line Number 8 : alert('call to background');

In Line Number 9 : var ga =new GlideAjax('CBIUtilsAjax');

Test by changing the Field "Specific_issue " and try

It is Working Fine in my PDI 

Thanks Regards, 

Badrinarayan

[Rajesh Chopade1]

Hi @Nisha30 

try following ways to troubleshoot your issue:

Make sure that the field you’re listening to in the onChange script is correct. The field name in the script must match the field on the form.

If there’s a condition on the onChange script, ensure that it evaluates to true when the field changes.

Sometimes, browser issues can affect JavaScript execution. Try testing in a different browser or in incognito mode.

Look at the browser’s console (F12) for any JavaScript errors that might be preventing the script from executing.

i hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

rajesh

[d_17]

@Nisha30 

Check if you have another field called specific issue

if you still have issue, delete this and create new from scratch line by line