OnChange Client Script to Populate List Collector

[Steven Parker]

So I am playing around in my personal Dev instance and trying to populate a list collector with a few values based on the choice in a Select Box variable:

How can I populate multiple values in the right bucket of a List Collector when a Select Box is changed (job_function in this example) to a certain value?   This works for populating 1 value, although it throws up a JavaScript error in the Service Portal which is obviously an issue.   I know the values that need to go in the right bucket when a value is chosen in the select box so I just want to manually populate those 3 or 4 values when the job function is changed to "fsr".   Also, what is causing the JavaScript error on the Service Portal?

[michal_v]

Hey,

Did you found a solution for it?

[Steven Parker]

Michal

I stopped trying to populate a list collector and populated a hidden text field instead.   We basically told people the list collector was for one off request and when they select a job function, the list collector is hidden and we populate a hidden text field with the apps needed for the job function.   Load those into an array in a Run Script in the workflow and assign them to the proper group.

[michal_v]

OK, Thanks.

unfortunately it's not something that will work for my requirement, but thanks

[Steven Parker]

I don't think the portal likes the "moveselectedoptions" or "rightbucket"....because the view on the portal isn't buckets really like it is in the ITIL view.  

If I were you, I would post a new topic on it though.   See if anyone has any experience with that working in the Service Portal.   I would still like to know the answer myself.

[neha501]

Hi Steven,

We have a similar kind of requirement, please suggest me if you could able to solve this issue.

Thanks.