In one of Catalog item, I created a single line text variable with Validation Regex as currency. I need if condition if the Variable value >$5000 should go to approval task if no then no approval I created condition like below screenshot and its n...
Hi , we have configured an inbound email action for approval state change (Update Approval Request (New)).we are facing issue in instance field of emails log .it should be the "sysapproval_approver" table but it is coming as "change_request" table. b...
I need to send incident number, short description, and state value as object through event queue but i need to use these values inside the notification body at different places. How can i do?var inc = new GlideRecord("incident");inc.addQuery("number"...
Hello there,I am trying to debug fields and for that I need to check field watcher but I am not able to see the option anywhere. previously it was showing on right click of any of the fields. Could you please anyone can guide me to enable that option...
How do i get the value of the related Order Number in Reference field on the Change Request form. Explanation: The requirements demands for two reference fields on the Change Request form. These two fields will source it's data from the Customer Ord...
We have a requirement where the business wants to disable the updating of Company and Cost Center for an asset and it's CI when the Assigned to field is updated. I've found the OOTB BR causing the update 'AssetAndCISynchronizer' but not seeing a clea...
Good day! I was wondering if you knew of an easy solution to increase the height of a string field on a normal form? I'm trying to create a max 100 character string field in a split column, but the field is displaying as your typical two-column strin...
I am stating the issue , I have applied a Business Rule which is going to trigger when state is on hold and on-hold sub categories changes , Comments (Additional comments) should update with the reason stated means selected through choice of on-hold ...
I'm trying to create either a business rule or flow that is triggered when an approval record is created for a change record, and a custom field on the change record has a certain value. I've created the custom field called "Approval State" on the ch...
Hy everyone,I'm working on customizing the login experience in ServiceNow, specifically when users fail to authenticate via LDAP. By default, ServiceNow provides a generic error message like "Invalid username or password", but I need to display more ...
Many thanks to the community members who provided so many solutions! This one has me stumped, it is in an application I inherited from a developer with advanced skills, this just started showing up. The application enables the signature pad to approv...
HI, I am using a variable type attachment and user attach the documents and submit an incident. I have a script written on the record producer but seems it is not working. Can anyone please help me what wrong i am doing var attachment = new Gli...
Hi everyone, Is anyone else experiencing this issue? I’m unable to reply to posts I’ve created or ones I’ve been engaging with. The reply button is greyed out, and this message appears at the bottom: “Sorry, either you cannot reply to this question o...
I am trying to find all ACLs that require a specific role, but I don't know where the data is stored. When I look at the ACL form, the Roles condition uses an embedded list. Does anyone know where I can find the data to run a query on it?
