Hi,we have the Service Catalog, where users can go to create a request for something.A request is then created with a workflow linked to this request depending on the type of item they order.We have a tool for booking a room, and we want that this to...
Hello Community! Apparently I've run into a dark place, where only you can shed some light on the issue I have. I'm building a one-pager in a Portal App Shell. It's going relatively good, however the overall look is much different than on the platfor...
calculate business duration based on start & end date fields.Start date value will set once state changes to work in progress & end date will set once state move to close complete. This scenario which Business rule will use.i have used after business...
Hi,I have made a read acl for restricting but it is restricting all records.group members also not able to view the record.only members of group can view the record Please help.@Ankur Bawiskar ACL. Thanks
I'm trying to develop a custom theme for my experience that was created using UI Builder in my PDI, but the theme selector dropdown in settings is blocked.Also, what does "parent application" exactly mean? Thanks!
Is it possible to filter a list collector based on the value of another variable using an onChange catalog client script and reference qualifier. I have a catalog item in which Variable # 1 ~ is a select box and based on the value in that select box,...
about knowledge management for a catalog item there is no sla?how sla determined?
Where we can find the list of tables present in servicenow instance.
Hello,We have a existing flow that has 2 variables employee number and end date and they would like to make the following changes.Check to see if existing ritm exists for the user. If not then continue with the flow like normal. If exists create ...
Hi all, I am trying to create a UI Action--a Related Link (RL)--on the sys_user table that will take records linked to one user (the current user, a duplicate) and move them to another (primary) user so that I can delete the duplicate. I've been usin...
Hi Everyone, Please guide on how to attach latest KB to a playbook. This can have a single KB or multiple KBs TIA
Hi everyone,I need to make ci's from cmdb_ci searchable in global search for the role cmdb_read and for the following source fields: correlation_id and name.I also did the text index configuration:and also i did regenerate the text index:What did i m...
Hi All, Azure is becoming more popular as a Single Sign-On tool (via SAML) so it makes sense to provision users into ServiceNow directly from Azure also. I am currently at a loss to see how to populate the Manager Field on the user table from the Ma...
I have a workflow activity that calls a script include that contains REST Message functions.The script grabs the API Key from the api_key_credentials table which only works if I grant read access to all Authenticated Users.Is granting read access to ...
I have created a report about sc_task table named "TEST_REPORT". I want send email report if record count of this report is greater than three.How can I get the number of records for this report?
