Hello I am using a simple trigger of when "additional comments changes" But when executing, the trigger is failing giving the following errorOperation(Invoice Case-A note/comment has been added to a request-Non Private.If$1.evalConditions) failed wit...
I'm setting up a new tab for a specific to-do task on the hrm_todos_page, in addition to the "Activity" and "Attachment" tabs. I'm configuring this from:Employee Center > Administration > To-dos Configuration > Task Configuration (related list) > Ta...
I am working on a report for incidents sla, how can i show a 'breached' or 'not breached' instead of true/false for incident.has_breached
Hello, I just integrated whatsapp with my Virtual Agent through twilio and managed to have a successful conversation through a test topic that I created, but I would like to know how I could start this topic automatically, without me need to send a m...
Hi All,How to remove the "Record History" tab from Custom workspace
Hi All, We have to build risk assessments in ServiceNow to measure the impact of different network events and security incidents. For example, we would want Questionnaires, and based on the user's answers different automation would trigger. We also h...
Hi, I have a Requirement where i need to create user and impersonate as him in ATF but when i try to run the ATF it is failing as create user test step itself TYA
The system address filter is not ignoring the emails from any domain. I have used "Ignore Sender" and even created custom address filter and added it to deny certain domain emails. But still system is processing it. I know this can be done through in...
Got a new requirement. To check whether record is New, if New then push to another form. Here what i am trying ... can anyone help me here. function executeRule(current, previous /*null when async*/) { if (current.isNewRecord()){ var inc ...
If your users have "Always show top navigation" turned on: It can be difficult to have a UI Page open a small pop-up (for quick editing) that doesn't contain the ServiceNow header and application navigator, which take up a lot of real estate. I just...
Hello I'm trying to install the Vulnerability Response application on my PDI. I'm able to install the dependencies but after that I don't have access to the application. If I go to plugins it appears as enabled but I cannot access it.
Hi ServiceNow experts, good day! I have created an Event Registration - And then created a Business Rule - And created a Notification - However, when I submit timesheet EOM, the notification is not being sent out to the manager. Please help.
Hi All, I am trying a simple user permissions to analyze through access analyzer and when I click on "Analyze Permissions" button , I am not getting a pop up of user permissions granted or blocked. Do we need to activate any other permission apart fr...
Which role is required to create a implementation plan while creating a change request ?
After installing the com.snc.knowledge_advanced.installer plugin, I am encountering an issue with updates. The error only appears when I click the "Check Out" button, not during a regular update. This functionality works as expected in my PDI but n...
