what is the difference between UI action and submit in Service now ATF
what is the difference between UI action and submit in Service now ATF Can anyone help me on this.
Forum Posts
Unrelated or Out of the Box Catalog Items showing up in Servicenow portal
Hello All, Out-of-the-box catalog items are showing up in the AI Search for ServiceNow portal. Could anyone help me with what is causing them to show up and take steps to fix it? Thanks in Advance,Ram
Tours on ESC portal
Hi,I'm working on ESC portal and got the below requirement.1. To remove the red dot on Tours menu item2. Exchange the positions of User profile and Tours menu in the portal Can anyone help in achieving this? Thanks in advance,Sharan
Is there a table/field that shows when a flow action was completed?
Howdy Community,If Workflow was used in a process, we can see when an action is triggered & completed.In Flow designer we can review flow triggers but do not seem to have the same visibility into flow actions as we do in workflow. I am trying to figu...
Published News Article does not appear
Hi, I have cloned the News Feed widget and added it to to News Article Content Type in order to be able to target it when publishing news articles. However, the news articles doesn't actually appear on my page after being published. They appear just ...
Resolved! RITM creation via REST API
Hi, I am using POST method for Buy Item: https://xxxx.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/order_now and testing via postman. Below is the json I am passing via postman: { "quantity": "1", "variables": { "Variabl...
What is Last run in Report Statistics?
Hello Everyone, I have a curious question with regards to "Last run" field in Report Statistics table. Does anyone know how it was being populated? Is it once a report has been opened/viewed or is it when it run even from a dashboard or is it when ru...
Resolved! How to send data from Client controller to Server side?
Hi, I am a newbie to Service Portal. I have to create a page on which there are 2 dropdowns and 1 button. In the first drop-down, there are tables which extend the Task table. In the second drop-down, there are options(xls,docx) in which format user ...
Not able to send notification to MS teams using Provider notification
HI All, I am configuring provider notification in 'Nowbot Virtual Agent' scope. In the provider notification I am getting this below and notification is not triggered to MS teams. 'Content for provider 'chat web-client ' will not be sent. Notificati...
Resolved! Schedule job condition not working
Hi team,I have requirement to send notification one day before and one day after a variable date field in catalog item. I used scheduled job,event and notification for that...but when its running daily its sending notification everyday and it seems n...
Nested Modals in Configurable Workspace
Hi experts, I was looking into nested modals in the UI Builder, where I want to open a second modal from an existing modal.Hopefully, the screenshots and description below clarify, what I want to achieve:Parent Modal: This should be the origin of the...
Service catalog editors - fetch all itil roles
I need to continuously update my editor list of a service catalog i own, to contain all users with itil role.how can i achieve this ? Thank you !
Microsoft 365 to ServiceNow integration
We need to integrate Microsoft 365 distribution list(DL) with ServiceNow user table so could you please help me to get the proper solution
Unable to export images in PDF when using Workspace with Image field type on the form
In ServiceNow, there is a field type called "Image" and in regular form the field works fine and along with export with PDF but in Workspace is different. There is no button for "Update" only remove and download, the worst of all is the export PDF fu...
Resolved! Asset class and CI class fields not editable on Model Category form.
Hi Folks, I came through a requirement where it is required to edit the asset class and CI class on model category.I got to know that from article -" How to modify model category - ServiceNow Community " ones these fields are set they are not editabl...
