onload catalog client script g_form.getReference in Portal not working

[dilini]

Hi, Following unload script is not working on new Portal. I tried to use GlidAjex and realized GlideAjex is not supporting portal too. does getRefrence also not support portal??

function onLoad() {
//Type appropriate comment here, and begin script below
var supervisorRef = g_form.getReference('bulkmail_supervisor_name', popSupervisorInfo);

function popSupervisorInfo(supervisorRef) {
if (supervisorRef.phone) {
g_form.setValue('bulkmail_supervisor_phone', supervisorRef.phone);
}
}

Thank you!

Dilini

[SanjivMeher]

Ok..Got it...Your Supervisor field should be a reference. Looks like you have set it as Lookup Select Box

[dilini]

My supervisor name field ('bulkmail_supervisor_name') is a reference field. 

[SanjivMeher]

Ok..Lets do this

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var rec = new GlideRecord('sys_user');
rec.addQuery('sys_id',g_form.getValue('bulkmail_supervisor_name'));

rec.query(recResponse);

function recResponse(rec)

{

if (rec.next()) { g_form.setValue('bulkmail_supervisor_phone',rec.phone);
}
}
}

[Mark Stanger]

Sanjiv, It's really confusing to have you always jumping in on threads like this.  I've already suggested this exact thing 3 separate times but people can't quickly identify that response because you're muddying the waters.  If someone else is already answering a question you need to back off until it's clear that they need your help.  I appreciate that you're trying to help answer questions, but hijacking threads like this just isn't helping.

[SanjivMeher]

Mark, I don't think I am hijacking any of your threads. I am replying If I have an alternate solution. I can't wait for someone to respond . And if someone is already answering, it doesn't mean I can't put my points. 

I will give you an example of what I am doing and may be you are not realizing when you are doing it,

https://community.servicenow.com/community?id=community_question&sys_id=04b2fce9db0823c0200f0b55ca96...