OnLoad Client Script Not Executing on a Specific Table

[Saraswathi Devi]

Hi Everyone,

I am experiencing an issue where an onLoad client script is not executing on a particular table in my ServiceNow instance. I've followed various troubleshooting steps, but the script still does not run. 

Steps Taken:

1. Script Activation:

   • The client script is active (active checkbox is checked).

2. Table and View Configuration:

   • The client script is set to the correct table and view.

3. Script Syntax and Errors:

   • No syntax errors found in the script. Added logging and alerts for debugging.

4. Script Scope and Permissions:

   • The script is in the correct application scope and has necessary permissions.

5. Client Script Type:

   • The script type is set to onLoad

6. Form and UI Policy Conflicts:

   • Checked for other client scripts (OnChange is working fine on the same table) and UI policies that might conflict, but found none.

[Saraswathi Devi]

@Sandeep Rajput 

Tried in incognito and tried in other browser as well. Still same.

[Mohan Mallapu]

@Saraswathi Devi 

Did you find any solution for this ?

[Saraswathi Devi]

No ☹️

[Divya13]

I am also having same issue . Did you find any solution for this issue?

[Saraswathi Devi]

No @Divya13