onload client script not working on custom table

[raja_5]

Hi Experts,

I have a custom table where I have written an onLoad client script, but it is not working. I even tried just adding alert('message'), but it still doesn't work. Please suggest a solution.

[Ankur Bawiskar]

@raja_5 

share the script and client script config screenshot.

Also did you ensure UI type - ALL?

[raja_5]

function onLoad() {
    alert("Client Script Loaded!");  /

    var CoordinatorSysId = g_form.getValue('u_coordinator');
    alert("u_site_ebs_coordinator: " + CoordinatorSysId);

    if (CoordinatorSysId) {
        var ga = new GlideAjax('CMSUtils');
        ga.addParam('sysparm_name', 'getTeam');
        ga.addParam('sysparm_Coordinator', CoordinatorSysId);
        ga.getXML(_handleResponse);
    }

    function _handleResponse(response) {
        var team = response.responseXML.documentElement.getAttribute("answer");
        alert("Received Team: " + team);

        if (team) {
            g_form.setValue('u_team', team);
        } else {
            g_form.clearValue('u_team');
        }
    }
}

[Debasis Pati]

Try the below

function onLoad() {
alert("Client Script Loaded!"); 

var CoordinatorSysId = g_form.getValue('u_coordinator');
alert("u_coordinator: " + CoordinatorSysId);

if (CoordinatorSysId) {
var ga = new GlideAjax('CMSUtils');
ga.addParam('sysparm_name', 'getTeam');
ga.addParam('sysparm_Coordinator', CoordinatorSysId);
ga.getXML(_handleResponse);
}

function _handleResponse(response) {
try {
var team = response.responseXML.documentElement.getAttribute("answer");
alert("Received Team: " + team);

if (team) {
g_form.setValue('u_team', team);
} else {
g_form.clearValue('u_team');
}
} catch (e) {
alert('Error processing response: ' + e.message);
}
}
}

[raja_5]

Hi @Debasis Pati ,

Thank you for response!

its not calling client script 

alert is not being called

[Debasis Pati]

Hi @raja_5 ,

have you checked if your script include is marked for all accessible from all application scopes and as well as check in which scope it is?

Mark the accessible from to all application scope and as well as share your script include script