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02-13-2025 09:51 PM
My workflow is when the record in sn_sec_tisc_indicator table is created, the record in sn_sec_tisc_case table will be generated. The workflow works fine when in the classic mode, but when I created the record in the workspace, the workflow does not run. Why?
Solved! Go to Solution.
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02-13-2025 10:07 PM
share the flow properties?
What's the trigger condition? is that condition met when you submit record from workspace?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-13-2025 10:00 PM
it should not impact based on from where you are submitting
Any error in system logs?
why workflow? why not use Flow designer for this with no-code, low-code?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-13-2025 10:05 PM
@Ankur Bawiskar thank you for the reply
Sorry for the confusion, yes, I used Flow designer. There is no error in the system logs.
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02-13-2025 10:07 PM
share the flow properties?
What's the trigger condition? is that condition met when you submit record from workspace?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader