Only interactive users are allowed to access UI

atv1
Giga Expert

Can't login to my developer instance. I only have 1 admin account. Please help. 

atv1_0-1689668224720.png

 

1 ACCEPTED SOLUTION

atv1
Giga Expert

Update, I just wiped my instance and create a new one. 

View solution in original post

7 REPLIES 7

Anurag Tripathi
Mega Patron
Mega Patron

What do you see when you login on developer.servicenow.com.

There is an option there to manage password, have you tried that?

-Anurag

atv1
Giga Expert

Credentials are working. It returns an error message upon login. (please refer to my screen shot) 
"Only interactive users are allowed to access UI"
I am able to login using different account. Apparently, I haven't added admin role yet to this account. 

Give this account any other role then. interactive account is any account with active session, if there is no role then only portal can be accessed. give this account ITIL and check.

-Anurag

Not possible since it is the admin account that I can't access.