- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2023 01:18 AM
Can't login to my developer instance. I only have 1 admin account. Please help.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2023 06:08 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2023 01:24 AM
What do you see when you login on developer.servicenow.com.
There is an option there to manage password, have you tried that?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2023 01:30 AM
Credentials are working. It returns an error message upon login. (please refer to my screen shot)
"Only interactive users are allowed to access UI"
I am able to login using different account. Apparently, I haven't added admin role yet to this account.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2023 01:36 AM
Give this account any other role then. interactive account is any account with active session, if there is no role then only portal can be accessed. give this account ITIL and check.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2023 01:39 AM
Not possible since it is the admin account that I can't access.