OnSubmit client script for catalog task to display confirm popup when user click on save or update

[Mohankumari]

Hello,

I have created new catalog item, when I submit the form in TASK, I want to add confirm popup or alert on the catalog task(sc_task) when user make any changes to the field and  click on save or update without adding the Message to User comments.

I tried OnSubmit client script , but however the validation failing and update happening without confirm popup when no comments added also.

Thanks in advance.

[Shaik Dimple]

Hi @Mohankumari,

An onSubmit Client Script with "confirm()" should work on catalog task (sc_task). Could you share the script you have implemented?

Also, are you checking the Additional comments (comments) field or a different field? Seeing the script will help identify why the form is still updating without showing the confirmation.

Thanks.

[Mohankumari]

function onSubmit() {

    //for  form1

     var citm1='a286264193d887101d2afc69a8083d697';  // ignore number

    /for form2

    var citm2='32dcf69e2b90d3907bc6ff28ce91bfd1';   // ignore number

   var currentcitm=g_form.getValue('request_item');

   if (currentcitm===citm1 || currentcitm===citm1){

    var comments = g_form.getValue('comments');

    if (comments === '') {

        if (!confirm(

                'If you update without a comment, no email will be sent.\n\n' +

                'Click OK to proceed with update, or Cancel to add a comment.'

        )) {

            return false;

            }

        }

    }

   }

[Tanushree Maiti · Accepted solution]

Hi @Mohankumari 

Share your onsubmit code. 

Are you using native ui or SOW?

If you are using g_form.getControl() method, check this KB: 

KB0547171 The g_form.getControl method does not work after ordering 

[Mohankumari]

function onSubmit() {

    //for  form1

     var citm1='a286264193d887101d2afc69a8083d697';  // ignore number

    /for form2

    var citm2='32dcf69e2b90d3907bc6ff28ce91bfd1';   // ignore number

   var currentcitm=g_form.getValue('request_item');

   if (currentcitm===citm1 || currentcitm===citm1){

    var comments = g_form.getValue('comments');

    if (comments === '') {

        if (!confirm(

                'If you update without a comment, no email will be sent.\n\n' +

                'Click OK to proceed with update, or Cancel to add a comment.'

        )) {

            return false;

            }

        }

    }

   }