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OOB applications I should learn before starting quote management in ServiceNow

brandonlab2
Giga Contributor

What are the OOB applications I should cover before start working on the Quote application in ServiceNow.  I will be creating  quotes form the CSM/FSM workspace, modifying the existing OOB application. I need to know how quote moves from one stages to another. I will be using the Quote management Data Model OOB application.

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Primary Skills 

  • CSA is the primary area of expertise.
  • Good knowledge of Flow Designer.
  • Knowledge of CSM.
  • knowledge of Workspace.
  • Basic knowledge of Order Management.
  • Familiarity with CPQ and CRM.

 

 

Go to NowCreate /Best practice website and download the  process workshop deck Also, review the process documentation to understand how CPQ works in ServiceNow, which will make it easier to understand and configure.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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