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03-20-2025 11:48 AM
This area is new to me so maybe I'm just making a simple error.
I want to display a Widget within the Service Portal.
I created a Custom with label variable and selected the respective widget under Type Specifications, but for some reason the Widget doesn't display anything on the Catalog Item page other than the label.
Is there something else I need to enable/configure?
Solved! Go to Solution.
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03-20-2025 04:10 PM - edited 03-20-2025 04:29 PM
@MBarrott Can you please confirm if you have given access to the location? In my case the setting is controlled by my organization, check if you have a similar case.
Also make sure to go through this link, it looks like you need api keys from google and few properties in Servicenow to be set.
Please mark it as helpful or correct if it helped you resolve the issue or worked for you
Johnny
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03-21-2025 05:46 AM
Hi @JohnnySnow - I had Location enabled which was drawing confusion but I do believe our company policies are changing things on the backend.