Open UI page in Service Portal

Service Manager
Kilo Guru

Hi,

We have a UI page working as expected but we would like to open the same page for non-ITIL users on Portal,
the URL is taking them to classic view rather than portal.

Note: only when the user is not logged into ServiceNow, that page directing them to classic view

Thanks

4 REPLIES 4

amaradiswamy
Kilo Sage

You may need to create a new service portal page and widget. The widget can have same script as that of UI page. However, you need tocwrite HTML< server script , client script and onlyangular no jelly

Could you elaborate because I can bring the page via widget on portal but couldn't bring the dialogue box

Below is UI page client script which is working as expected but we need to add additional functionality

I need help to make the dialog box mandatory Only when the approver rejects the request. On Portal also it must do same functionality.

Note : we are calling this page via email 

 

Thanks

Mrigank Gupta
Giga Expert

You can achieve it like -

1. Create a Portal Page

2. In HTML, assign the UI page URL to the Iframe.

So the next time you open this portal page, the UI page will come up but in the IFrame.

 

OR migrate your UI page to the new portal page but that would be extra work.

Thanks for your response
the page URL is a dialogue box which request a comment box

the UI page is appearing on Portal but the dialogue box isn't

Thanks