Opened by field on SCTASK

[Ashley45]

On my Requests and RITMS we have an opened by field to see who submitted the request, we would now like to have this populate on the SCTASK. When i added it to the form nothing populates. I took a look at the business rules and didnt see anything pertaining to that so I tried creating one but that didn't help. Is there something im missing or another way to populate that field without messing with the flows?

[priyasunku]

HI @Ashley45 

change the condition on business rule. It should run After insert on catalog task.

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful

[Ashley45]

still showing empty

[priyasunku · Accepted solution]

@Ashley45  Remove the filter condition and change it to run onBefore insert and try.

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful

[Anil Lande]

Hi,

Make sure When to run is Before insert.