Opt Out button for Banner and Announcements messaging for Major Incidents

nameisnani
Mega Sage

‎03-13-2024 10:04 PM

Hi Team ,

 

can any one please help me here , 

 

Opt Out button for Banner and Announcements messaging for Major Incidents

 

How to implement an Opt Out check box that will govern whether major incidents are included in the "currently in progress" banner and announcements widget in the Service Portal - This button should only be visible to users with a MIM Role .

 

Can anyone please help me with steps , 

please provide me screenshot for better understanding . 

 

Thanks in advance .

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-14-2024 02:34 AM

Hi @nameisnani 

 

Greetings!!

 

If I understood correctly, you want on portal only the user with MIM role able to dismiss the message?

 

I think it is not possible, as announcement is same for everyone. 

 

Provide some screenshot to understand better.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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