Order guide cascading variables to Catalog item coming out with sys id number and not role name

[HenryD]

Hello, 

question on cascading variables on an order guide, right now I have:

Role = variable in order guide (reference to a table thats being autopopulated) 

Role= catalog item variable in order guide (single text field)

both have exactly the same name

right now, instead of the name of the role, it is displaying the sys_id on here per screenshot below.

does anyone know I can display the name of the role or maybe another way of implementing this, thank you any feedback is appreciated.

[Vishal Birajdar · Accepted solution]

Hi @HenryD 

As its reference field on order guide, it will store 'sys_id' of that record and it will pass it to catalog item.

And on catalog item 'Role' variable is single line text and sys_id coming from order guide will be set.

If possible make Role variable on catalog item as reference field then it will work as expected.

[HenryD]

@Vishal Birajdar yes sir, worked like a charm, thank you so much