Out bound rest message integration with Azure devOPs workitem

anitha0887 · ‎02-13-2024

Hi Friends,

Please help me on outbound rest message integration that when incident created in servicenow , should created incident on azure DevOps workitem under task. I provide endpoint of azure DevOps portals and basic authentication and method is POST.Iam getting error status 0 .iam not able to tackle exact issue why iam getting that error.Anyone help me on this that would be appreciated.attached screenshot of error.

Endpoint : https://dev.azure.com/{organization}/{project}/_apis/wit/workitems/Task?api-version=7.1-preview.3

Errors is : Error executing REST request: Invalid uri 'https://dev.azure.com/organization/project name/_apis/wit/_workitems/Task?api-version=7.1-preview.3': escaped absolute pat

Amit Verma · ‎03-18-2024

Hi @anitha0887

You are not passing the body correctly. Please refer this article https://medium.com/@sandeepsinh/create-work-item-with-rest-api-in-azure-devops-28f979a12f37 . You need to pass the body as a JSON array with add operation for description path as well.

Thanks & Regards

Amit Verma

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Mathieu Lepoutr · ‎03-05-2024

hello @anitha0887

Integrating Snow and Ado for incident creation requires enough permissions and authentication. It can be beneficial to look up different approaches, like a 3th party solution like Exalate. It is a decentralized integration solution, where you can granuarly decide which data will be send over and applied. It supports advanced mapping and scripting capabilities, allowing for detailed control over the data synchronization process, without requiring deep technical expertise in API integration.