Outbound Rest Integration API Key

[dvelloriy]

Hi Community,

I am trying to create an outbound REST API and using API key in HTTP header.

When i click "Test", it gives me error "code: 403 - Forbidden username/password combo".

Do we really need basic authentication(username/password) if we were provided API key? We dont have any active mid servers in our environment.

Any suggestions?

Thanks

David.

[dvelloriy]

Thanks Ryan for sharing this. My requirement is to eDiscover a firewall using an API key. i created an API key credential and ran a quick discovery on the firewall. But its not working.

[CarstenG]

Same problem here for me. I need to pass a request-header in the syntax of "My_API_Key=123" to an outbound REST server for GET/POST-commands to use the result in Virtual Agent topics.
Can somwone help?

[Luke Turner1]

So I recently had the same issue but I found that it wasn't the x-api-key that was the issue. I set it the same shown in the screenshot from the poster but I found that I also needed a header for User-Agent. This header can be set to anything but it needs to be there or you will receive the same 403 authentication error.