Outlook Actionable Messages - Embed survey in notifications

[Community Alums]

Dear Colleagues,

I'm trying to explore Outlook Actionable Messages in my PDI. I've already installed the plugin. Created a custom notification wherein I added the mail script "include_survey_actionable". Upon checking, the survey is not getting attached to the notification and I tried to look in the community for answers but so far I have nothing that could help me understand as to why survey wasn't added in the notification when I try to preview it.

Survey consist of image scale, string fields, and multiple selection.

Notification:

Survey:

Email logs:

[Vee Jay Recana]

Up

[jusfory1]

do you defined trigger condition combine your survey to your incident? Make sure a survey instance has been assigned before this notifiction triggered.
and you can

[Community Alums]

Yes, I did. I tried it in both customization and OOB ways. Still embedded survey doesn't work.

[SN_Learn]

Hi @Community Alums ,

 Please navigate to [asmt_metric_type] table and open the survey definition which you have defined and scroll down, you will find a checkbox on the right hand side named 'Outlook Actionable Message'. You have to check this as below

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