12-01-2023 03:08 AM - edited 12-01-2023 03:11 AM
Hi,
does annybody know how to integrate Outlook Calendar of the agent into AWA to track his/her availability?
BR
Ira
12-01-2023 04:37 AM
Hi @Community Alums ,
Please refer to the doc :https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/notification/re...
https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-servi...
