OVERRIDE the normal task dictionary entry for assigned to not working on extended custom app table
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2 hours ago
Here is your text, formatted as a forum post question. The addition about the default value not working has been included.
Cannot select users in "Assigned to" field on custom case table
Hey everyone,
I've created a custom case type by extending the sn_customerservice_case table. When I'm logged in as a non-admin user, I can't select anyone in the Assigned to field, even though the assignment group has members.
What could be causing this?
I've already tried a dictionary override on the assigned_to field, but it didn't solve the issue. The strange thing is, even the default value isn't working—it won't automatically assign the ticket to anyone.
Any ideas on what might be the problem? Thanks for your help!
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