PA Dashboard not allowing Assign to me feature in the List record
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05-21-2025 06:25 AM
I want to enable the Assign to me feature in the PA Dashboard currently I see this feature is not allowing
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05-21-2025 08:11 AM
Hi @Kri
What exactly do you want to achieve with "Assign to me"? The PA dashboard represents the data and is not used for any kind of assignment. If you provide more details, that would be helpful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-21-2025 08:16 AM
I want to use 'Assign to Me' feature while viewing the records in the Dashboard but currently it is not possible I need to click on 'View All' then it will navigate to the List view after that I need to use 'Assign to Me' feature
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05-21-2025 08:23 AM
Please check my below response.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-21-2025 08:33 AM
Hi @Kri
That's not the best approach. The ideal way is to click on "View All" and then "Assign to me." If you make changes in the UI Builder, it won't be easy to understand and is considered customization, which creates technical debt. That could be why SN didn't provide the same functionality in the PA dashboard. The purpose of the dashboard is simply to display the data.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-21-2025 07:58 AM
not possible to show custom buttons in that list unless you try to create a custom component using UI builder.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader