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Paid Plugins in PDI

Liz
Giga Contributor

Hi,

Quick Question -

I'm trying to test some Virtual Agent plugins in my PDI, specifically:

  • ITSM Virtual Agent Conversations
  • Glide Virtual Agent

I notice these plugins are listed as 'Paid'.

Am I correct in thinking that this is only for Production instances, and that I would not have to pay to activate and test these Plugins in my PDI?

Thanks,

Liz

1 ACCEPTED SOLUTION

Mike Toms
ServiceNow Employee

That is correct. The PDI is a great place to experiment with the paid plugins for free.

View solution in original post

2 REPLIES 2

Mike Toms
ServiceNow Employee

That is correct. The PDI is a great place to experiment with the paid plugins for free.

Liz
Giga Contributor

That's great.  Thank you for confirming that for me Mike 🙂